DelyFlexis committed to protecting the privacy of its
customers. This privacy policy governs the manner in which DelyFlex uses,
maintains and discloses information collected from customers and users of DelyFlex
website. DelyFlex is committed to developing long-lasting relationships based
on trust. DelyFlex will do everything in its power to ensure that your right to
privacy is maintained and protected.
We, Delyflex, are committed to protecting any data that we
collect concerning you. By using our services you agree to the use of the data
that we collect in accordance with this Privacy Policy. The purpose of this
Privacy Policy is to enable you to understand what personal information of
yours is collected, how and when we might use or share your information, and
how you can correct any inaccuracies in the information. This Privacy Policy
also explains our online information practices and the choices you can make
about the way your information is collected and used.
Who we are?
DelyFlex provides cloud-based solutions for the Restaurant
Owners. DelyFlexis able to provide a variety and range of products and services
to help customers with their technology needs. The information that DelyFlexcollects
in connection with the Services is hosted on servers located in the United Kingdom.
unless otherwise provided, and may be processed or accessed outside of the European
Economic Area countries by us or our service providers. By using the Services,
you freely and expressly give DelyFlexyour consent to export your information
and data outside of the European Economic Area.
Informations we Collect
We collect the following types of information from you to
provide you with the products and services you purchased and for the purposes
described below. We may collect any or all of the information via both
automated means such as communications profiles or cookies.
Personal Information: The personal information we collect
depends on the type of service, support, or sales inquiry, and may include your
name, address, telephone number, fax number and email address, dates of service
provided, types of service provided, payment history, manner of payment, amount
of payments, date of payments, domain name, credit card or other payment
information. The financial information will only be used to bill you for the
products and services you purchased. If you purchase by credit card, this
information may be forwarded to your credit card provider. When transferring
personal information a security icon will appear in your browser.
Cookies and Tracking: Your Internet browser has the in-built
facility for storing small text files – “cookies” – that hold information which
allow a website to recognize your account. We use cookies to save your
preferences and login information, and to provide personalized functionality.
We may use cookies to collect, store, and sometimes track information for
statistical purposes to improve the products and services we provide and to
manage our telecommunications networks. More specifically, we use different
types of cookies for different purposes:
(i) “required cookies” are necessary for our website to work
properly,
(ii) “performance cookies” allow us to analyze how Visitors
use our website so we can measure and improve
the performance of our website,
(iii) “functional cookies” allow us to remember choices you
may have made on our website, and
(iv) “advertising cookies” are used to present ads that are
relevant to your interests.
We may utilize cookies to track referrals from internal and
external affiliates, as well as advertising campaigns. We may also use a third
party service provider to send emails that you have agreed to receive. Pixel
tags and cookies may be used in those email messages to help us measure the
effectiveness of our advertising and to enable us to provide more focused
marketing communications to you. You can reject cookies by changing your
browser settings, but be aware that this will disable some of the functionality
on the website.
Customer Surveys: We may periodically conduct customer
surveys. Participation in our customer surveys is voluntary. However, we
encourage our users to participate in these surveys because they provide us
with important information that helps us improve the types of services we offer
and how we provide them to you. Your personal information, if provided, will
remain confidential, even if the survey is conducted by a third party service
provider on our behalf.
Social Media: Our website includes social media features
(such as the Facebook “Like” button). These features may collect your IP
address and which page you are visiting on our website, and may set a cookie to
enable the feature to function properly. Social media features and widgets may
be hosted by a third party or directly on our website. Your interactions with
these features are governed by the privacy policy of the company providing the
feature.
Data and Information Submitted to Third Parties on Our
Network: This Privacy Policy does not apply to data or personal information
that may be submitted to, or collected by, third-party websites hosted by DelyFlexor
to domain names registered by DelyFlex. Such websites and domain names are not
owned or controlled by DelyFlex. You should independently evaluate the privacy
policies of such third-party websites before submitting bdata or personal
information to them.
Information we Use
Personal Information. The information we collect is used for
billing and to provide service and support to our customers. We may study this
information to determine our customers’ needs and to promote certain products
and services or additional support. We may also generate non-identifying and
aggregate profiles from information that our customers provide during
registration (such as the total number of customers in a given category). This
aggregated and non-identifying information may be used to promote
advertisements that appear on our website and in connection with our services.
We take reasonable precautions to prevent unauthorized
access to your information. Accordingly, we may require you to provide
additional forms of identity should you wish to obtain information about your
account details. DelyFlex may also use the information you provide to email Delyflex’s
monthly newsletter to the primary contact e-mail on file, or to contact you
about other products or services that we think may be of interest.
Log Files: We use IP addresses to analyze trends, administer
our site and servers, track access, and gather broad demographic information
for aggregate use. IP addresses are not linked to personally identifiable
information. However, it is possible that personal information about a customer
may be included in the log files due to the normal functions of IP addresses
and Web browsing.
Customer Surveys: We may use the contact and other
information provided to follow up with customers who respond to our customer
surveys to help resolve issues internally or with our third party partners. For
example, DelyFlex may contact customers based on their survey answers or to
highlight certain changes we made in response to customer feedback.
Disclosing Information
Partners and Sponsors: Some of our products or services are
offered or promoted to our customers in conjunction with a partner or sponsor,
or another brand or company within our corporate family. We may share your
information with these parties to offer the product or service or to facilitate
your use of additional amenities included with your hosting account. For
example, one of our partners may provide services to you based on links that
you access from your control panel.
We may also disclose aggregate, anonymous data based on
information collected from users to potential partners, reputable third parties
and other companies or brands within our corporate family. We will only share
your information with third parties that agree to maintain your information in
confidence and to use it solely for purposes of providing the product or
service as agreed to by DelyFlex.
Service Providers: We may transfer (or otherwise make
available) your personal information to third parties that help us provide our
services or provide services on our behalf. For example, we may use service
providers to authorize and process payments, administer surveys, or run
promotions. Your personal information may be maintained and processed by our
third party service providers in the United States/ United Kingdom or in other
jurisdictions. Our service providers are given the information they need to
perform their designated functions, and we do not authorize them to use or
disclose personal information for their own marketing or other purposes.
Customer Surveys: We may share customer information obtained from customer surveys within DelyFlex and our corporate family, and with trusted third parties to develop or provide products and services that we believe would be of interest to our customers.
Your Options
Correcting/Updating Personal Information: If a customer’s
information changes, or if a customer no longer desires our services, we will
endeavor to provide a way to correct, update or remove that customer’s personal
data in our records. In most cases, this can be achieved via our billing system
at hello@delyflex.com
or by emailing us at hello@delyflex.com
Opt Out: If a customer’s information changes, or if a customer no longer desires our services, we will endeavor to provide a way to correct, update or remove that customer’s personal data in our records. In most cases, this can be achieved via our billing system or by emailing us at hello@delyflex.com.
Data Security
DelyFlex uses technical security measures to prevent the
loss, misuse, alternation or unauthorized disclosure of information under our
control. DelyFlex uses security measures including and not limited to:
physical, electronic and managerial procedures to safeguard and secure the
information we collect online. All sensitive information is collected on a
secure server. When we ask customers or users to provide financial information
(such as a credit card number) that data is protected using Secure Sockets
Layer (“SSL”) technology.
Children
This website is not directed towards children and we do not seek to collect any personal information from children. If we become aware that personal information from a child under the age of 13 has been collected, we will use all reasonable efforts to delete such information from our database.
Changes to this Policy
We reserve the right to revise, amend, or modify this
Privacy Policy at any time and in any manner. However, if we plan to materially
change how we plan to use previously collected personal information, we will
provide you with advance notice prior to the change becoming effective and an
opportunity to opt-out of such differing uses. We encourage you to periodically
review this page for the latest information on our privacy practices.
